Frequently Asked Questions

General

Who is UniDoc Health?

What is the H3 Health Cube?

How does UniDoc support community pharmacies expanding into clinical services?

Is UniDoc just a telemedicine video platform?

What problem does UniDoc solve that traditional telehealth cannot?

How does a typical patient visit work?

Who operates the Cube during a visit?

Does UniDoc replace our EMR or EHR?

What systems can UniDoc integrate with?

Can UniDoc work with our existing medical devices?

Do you support hundreds of medical devices?

What device standards are supported?

What if a device requires proprietary software?

How is patient data handled?

Is UniDoc HIPAA and GDPR compliant?

Is UniDoc classified as a medical device?

Is the Cube the only way to deploy UniDoc?

Can UniDoc be deployed on-premise or in restricted networks?

How quickly can UniDoc be deployed?

What are UniDoc Managed Services?

Where is UniDoc typically used?

How does UniDoc help clinicians and health systems?

Is UniDoc suitable for government and public-sector programs?

Does UniDoc use artificial intelligence?

Can UniDoc support multilingual consultations?

What does UniDoc sell: hardware, software, or services?

How does UniDoc avoid vendor lock-in?

What should policy makers evaluate first?

How can I request more information or a demo?

How does UniDoc use Artificial Intelligence (AI)?

Does UniDoc's AI diagnose patients or make medical decisions?

What benefits does AI provide to patients and clinicians?

Is patient data safe when AI is used?

Is AI required to use UniDoc or the H3 Health Cube?

Our team is here to help. Reach out and we'll get back to you within 1-2 business days.